
How to open an additional XM account via CB-Dogs
If we told you that your XM account "is not linked to CB-Dogs", this guide is for you. Cashback can only be paid for accounts that sit under CB-Dogs' partner account at XM. The simplest fix is to open an additional XM account through our link and submit the new account number.
Why your existing account can't simply be linked
When you open an XM account, XM records which partner (introducing broker) referred you. CB-Dogs is paid by XM only for accounts recorded under our partner account, and our cashback is a share of that payment.
An account opened before you found us, directly on XM's website, or through another website's link is recorded under someone else or under no partner at all. In most cases XM does not move an existing account to a different partner, and we cannot change that assignment ourselves.
So even though the account is yours, we can't pay cashback for it: XM pays us nothing for its trades. An additional account opened through our link solves this.
Before you start
- Log out of XM's Members Area before you click our link, or use a private/incognito browser window, so that XM records the CB-Dogs partner link. Then log in to your existing XM profile from the XM page that opens, instead of registering a new one.
- Use your own real details. Follow XM's terms; don't create a second identity.
- XM sets its own rules (for example the number of accounts per person and verification requirements). If XM's rules don't allow what you're trying to do, ask XM support.
Step by step
XM changes its website and app from time to time, so the screens, menu names and order you see may differ from this description. When in doubt, follow the instructions shown by XM.
Log out of XM, or open a private window
Log out of XM's Members Area, or open a private/incognito browser window, so that no earlier session or partner link is carried over.
Open an additional XM account ↗Click the CB-Dogs link to XM
Use the "Open an additional XM account" button on this page (or on the XM page of CB-Dogs). This opens XM's website with our partner link attached.
Log in to your existing XM profile from that page
On the XM page that opens, do not register a new profile. Log in to your existing XM profile from there, in the same browser window.
Open an additional live account in the XM Portal
In the XMTrading Portal, open an additional real (live) account and choose the platform (MT4 or MT5) and the account type you want. An additional account opened this way is recorded under CB-Dogs. Your old account stays with its old partner; it can't be moved.
Finish XM's verification if asked
XM may ask you to verify your identity and address, or may reuse documents you've already provided. Follow XM's instructions.
Submit the new account numberNote the new MT4/MT5 account number
XM normally sends the login details of the new trading account (the MT4/MT5 account number) by email. This number is what you submit to us, not your XM profile ID.
Submit the new account number in CB-Dogs
Log in to CB-Dogs, open "Trading accounts", choose XM, the account type and the new account number, and submit. Entering the email address registered at XM helps us match it faster.
Wait for the confirmation
Linking is usually confirmed within 24 hours (at most 2 business days); accounts opened very recently may take a little longer to appear on XM's side. You'll get an email when it's approved. If the new account also doesn't appear under our partner account, we'll email you — then contact us and we'll look into it.
Your existing account and your funds
- You can keep your existing XM account; opening an additional account doesn't close it.
- Whether you move funds between your own accounts, and how, is your decision. XM decides which transfers it supports; check XM's rules and any costs before moving money.
- Cashback is based on the commission XM pays CB-Dogs for accounts under our partner account, so only trading in the linked account is eligible — trades in accounts that aren't linked to us don't earn cashback.
Frequently asked questions
No. Which partner an account belongs to is recorded by XM, and in most cases XM does not reassign existing accounts. CB-Dogs can't change it. Opening an additional account through our link is the reliable option: click our link, log in to your existing XM profile from that page, and open an additional live account in the XM Portal.
Ready to open an additional account?
Open the account through our link first, then submit the new account number in your CB-Dogs account.
CB-Dogs earns a commission from XM for accounts opened through this link and shares part of it with you as cashback.